• Dec : 6 : 2018 - BFS Home Warranty Employee Damaged Personal Property
  • Jul : 6 : 2018 - Medical Alert-Connect Accused of Perpetuity Billing in Violation of Deceptive Business/Trade Practices Laws
  • Jul : 6 : 2018 - CubeSmart-30 Day Refund Delay when Space Canceled
  • Jun : 20 : 2018 - SLED investigating Cole’s Towing-IATD Interview WSPA
  • Jun : 17 : 2018 - Cole’s Towing owner, employee arrested for assault and battery

Archive for July, 2018

We have learned from multiple consumer complainants that Medical Alert has a non disclosed, unfair billing practice. Unlike most cable, and phone companies that claim to have not received their equipment back so they bill you a one-time fee for the un returned equipment, medical alert one-sided policy allows that their service subscription fee to be payable forever until the equipment is return.  In reviewing their agreement, this little hidden   Read More ...

We wrote to CubeSmart on behalf of a consumer.  The regional manager informed us that the consumer was misinformed by the local representative and that CubeSmart would issue an immediate refund.  A follow up conversation with the consume took place and we learned that she did in fact receive a refund via her credit card a couple of days later. The complaint below: This location advertised a special. I leased   Read More ...

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