• Dec : 6 : 2018 - BFS Home Warranty Employee Damaged Personal Property
  • Jul : 6 : 2018 - Medical Alert-Connect Accused of Perpetuity Billing in Violation of Deceptive Business/Trade Practices Laws
  • Jul : 6 : 2018 - CubeSmart-30 Day Refund Delay when Space Canceled
  • Jun : 20 : 2018 - SLED investigating Cole’s Towing-IATD Interview WSPA
  • Jun : 17 : 2018 - Cole’s Towing owner, employee arrested for assault and battery

Archive for the ‘Consumer Grief’ Category

It has come to our attention that the home warranty giant, BFS Home Warranty ‘s employee damaged the property of a tenant back on November 7th and has outright refused to address the issue.  The item a high gloss magenta mannequin is valued at $558, and if replaced, an $81 shipping fee. The tenant who lives alone stated that she was downstairs when she heard the crash.  Once upstairs, she saw that the   Read More ...

We have learned from multiple consumer complainants that Medical Alert has a non disclosed, unfair billing practice. Unlike most cable, and phone companies that claim to have not received their equipment back so they bill you a one-time fee for the un returned equipment, medical alert one-sided policy allows that their service subscription fee to be payable forever until the equipment is return.  In reviewing their agreement, this little hidden   Read More ...

We wrote to CubeSmart on behalf of a consumer.  The regional manager informed us that the consumer was misinformed by the local representative and that CubeSmart would issue an immediate refund.  A follow up conversation with the consume took place and we learned that she did in fact receive a refund via her credit card a couple of days later. The complaint below: This location advertised a special. I leased   Read More ...

Spartanburg County, SC – SLED is investigating Cole’s towing over the towing of a big rig 9 days ago. A semi-truck owned by Boyd Brothers Transportation and driven by David Garland was parked in the Ingles parking lot on Highway 9. Garland tells 7 News he had verbal permission from managers at that Ingles that he could park his semi there. Cole’s towing owner Chris Cole tells 7 News that   Read More ...

Spartanburg County, SC – (WSPA) — The S.C. Law Enforcement Division has confirmed the agency has an ongoing investigation into Cole’s Towing. The business was in the news recently after Cole’s Towing owner and an employee were arrested while attempting to tow a car on Saturday in Spartanburg County. The 7th Circuit Solicitor conflicted the prosecution of those charges to the Attorney General’s Office for a conflict of interest involving   Read More ...

By: Brianna Smith Posted: Jun 19, 2018 05:35 PM EDT Updated: Jun 20, 2018 07:03 AM EDT Spartanburg County, SC – (WSPA) — The S.C. Law Enforcement Division has confirmed the agency has an ongoing investigation into Cole’s Towing. The business was in the news recently after Cole’s Towing owner and an employee were arrested while attempting to tow a car on Saturday in Spartanburg County. The 7th Circuit Solicitor   Read More ...

Starbucks has apologized to a Latino customer in California after an employee was accused of printing a racial slur on his coffee cup.  The customer, who goes by Pedro (though a friend also refers to him as Peter in one report) had purchased an iced coffee from a Starbucks in the city of La Cañada Flintridge on his way to work Tuesday, KTLA reports. Upon arriving at work, however, the   Read More ...

Emory Ellis was just trying to buy breakfast. At a Boston Burger King in November 2015, Ellis, who was homeless, attempted to pay for his morning meal with a $10 bill—a simple transaction that goes without incident or comment millions of times each day across America. But on this morning the cashier accused Ellis, who is black, of paying with fake money. Instead of handing Ellis his meal, the Burger   Read More ...

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